Terms & Conditions

Cancellations & Refund Policy

Written cancellations made four weeks before the event date will be subject to afull refund. Written cancellations made two weeks before the event date will be subject to a 50% + VAT refund per ticket. Cancellations made less than two weeks before the event date cannot be refunded. All cancellations must be made in writing (via email or post). i Gaming Business ltd reserves the right to alter the programme without notice due to unforseen circumstances.

We also reserve the right in our absolute discretion and without further liability to cancel the programme in which all monies will be refunded. i Gaming Business ltd and other divisions of Electric Word plc safeguard your data. We will endeavour to keep you informed of our other conferences and products where appropriate and may occasionally make your name available to reputable companies outside the group. If you would prefer us not to release your name to third parties, please opt out on the registration page.

VAT

All delegates will be charged VAT regardless of their country of residence. Under EU law, the event comes under the 'supplied where performed' rules. This means that the activity is taxed at the place where it is physically carried out and not where it is recieved. For futher details please refer to European Commission web-site. This website covers EU legislation. the area of the legislation that is relevant for these services is Article 52 B of the VAT Directive underr EU Law.

The above links are to external websites and iGaming Business ltd cannot be responsible for the content and the accuracy of any information contained therein.

Reclaim Procedures

Individuals attending the event in a 'non-business' capacity will not be entitled to recover the VAT they incur. However, there are several ways for businesses, i.e. delegates from businesses / customers, to recover the VAT depending on their country of residence:

Business customers

Any business delegate who belongs in the native country will be entitled to recover the VAT incurred on their VAT return (subject to the normal rules such as holding a valid VAT invoice).

Business customers in the EC

Any business delegate who belongs in an EU country other than Holland is entitled to make a claim for the VAT incurred. For further information please contact us on the contacts page.

Business customers outside the EC

Any business delegate who belongs in a country outside the EU is also entitled to make a claim for  the VAT incurred. For further information please contact us on the contacts page.